Hey! We are shipping as usual. All orders are being couriered door to door via contactless delivery. Stay safe Auckland!



FAQ

We ship from New Zealand.

Covid-19

Level 2. We are shipping under alert level 2 via contactless door to door courier. Stay safe and get in touch anytime.

You'll know when we have shipped your goodies as you will receive a courier tracking number via email from us. We use the excellent NZ Post courier 1-2 day system. This may take a wee bit longer due to current Covid delivery constraints under alert level 2.

Flexible Returns

We accept returns if you get in touch soon after receiving your order via email hi@plumpthepillows.co.nz. We want you to be happy.

Delivery

You are welcome to contact us about your order anytime. hi@plumpthepillows.co.nz

Refunds

You can choose to be refunded at anytime before we notify you that we have sent your order.

Size chart

Our bedding is flexible and generous. For specific sizing click here

Packaging

Sometimes there are more imperfections from the natural dye process than we would like. This is a bonus for you! Your bedding will come with a bonus "Second" pillowcase as packaging. A few extra stray dye marks and smudges won't change how lovely our cotton pillowcases are to sleep under! 

We use cellulose tape and recycled boxes where we can. 

What is Kantha

Kantha stitching is a form of embroidery, traditionally used to stitch recycled saris together and turn them into household bedding. A simple running stitch, the Kantha hand stitch is not knotted at either end, so loose stitches may show.

How are the quilts made

Our bedding is pieced together from hand printed fabric. All of the kantha covers have a seam down the middle (so neatly stitched it is incredible!). This is due to the width of the hand printed fabric. No two kantha quilts are ever exactly the same. GREAT, it is original just like you. Find out more here

Handmade

We love handmade. Here's why.