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Paint Colour Package Client Agreement


  • Plump The Pillows Ltd Paint Colour package (The Package) is an online virtual e-design Interior Design service only.  All recommendations are conceptual design suggestions to improve the look of your space.
  • The Package includes, but is not limited to: 
    • Initial consultation of up to 1 hour via email, video or phone call
    • Detailed Colour scheme for 1 room- Paint and wall finishes specification
    • Design Concept PDF with 2  coordinated paint colour scheme options that includes up to 5 paint colours  for 1 room including 2 revisions
    • Response to unlimited emails during working hours Mon-Thur from start of project to 6 weeks from completion date.
  • . Final e-design will be sent via email with an attached computer file (PDF) within 21 days of the project start date.

    Revisions, Refunds and Fees

    •  The package includes 2 free revisions to paint colour concept. If changes are made past the 2 revisions, additional fee(s) will be incurred. An hourly rate of $70 per hour will be charged for additional work/ changes to design. (Part hours are charged at hourly rate). 
    • The package is charged at a flat rate including GST to be paid in advance. 
    • Design work will start on receipt of payment of fees, AND return of questionnaire and after initial consultation. 
    • All Design Fees are non refundable. Contact us for a full refund after purchase BEFORE our initial consultation. 

    Client responsibilities

    • Client agrees to provide full information including measurements and photos regarding the Client’s requirements for the Project. 
    • Consult with a Structural Engineer  and/or a Licensed building practitioner and skilled tradespersons before starting the work. 
    • All documents are conceptual only, do not use for architectural or engineering purposes. 
    •  Plump The Pillows Limited will not be held responsible for any execution of the e-design package, including but not limited to delivery, installation, construction and health and safety executing the e-design. 
    • Plump The Pillows can not guarantee the prices or availability of suggestions in the e-design. 


    Plump the pillows limited reserves the right to use your Paint Colour package deliverables in website, blogs and other marketing materials. Clients personal details will not be revealed as per our Privacy Policy.

     By proceeding, you are agreeing to our Terms of Service